Member Services - Member Statement
The MEMBER STATEMENT is the default page displayed when you access Member Services. It lists your existing Items on Loan, any Interlibrary Loan Requests that you have made, Items on Hold awaiting collection, Items Reserved and your Account details, etc. It is also possible to display Messages from the library staff to you, and items that you may have on Permanent Loan.
Messages:
Any messages that have been entered on your Member record by library staff will be displayed at the top of the page. Your Member Card Expiry Date and the Date you last borrowed will also be displayed in this section. Your library may also allow you to delete these messages once read.
Member Card Status:
This section lists all Status Codes that are on your Member record.
Issued Items:
This section lists all items that you currently have on loan. The Barcode, Title, Author, Due Date (the Due Time will also be displayed for hourly loans) and the Number of Renewals are displayed. The entries are sorted in Due Date order. There may also be checkboxes next to items in the Return and Renew columns if your Library allows Self Circulation Management. If so, you can click the checkbox (so that a ü is displayed) against the items that you wish to Return or Renew - then click on the Submit button. Messages will be displayed to advise you if the transaction has been processed or reasons why it could not be processed, e.g. items that you have on loan that have been reserved by other Members cannot be renewed, or the maximum number of renewals may have been reached. The Renew checkbox will not display against items that are not allowed to be renewed, or if the Renewal limit has been reached, and a message may display underneath the item to advise you of the reason.
Library System Messages:
This section lists the last five (5) system messages generated in relation to Interlibrary Loan Requests or Stack Requests. All other system messages can be viewed by clicking on the VIEW FULL SYSTEM MESSAGES button. The System Messages can also be deleted individually, or up to a specific date.
Interlibrary Loan Requests:
This section lists any Interlibrary Loan Requests that you have made via the WebOpac ILL Request Form. The details include the Reference Number, Title and Author (as completed by you on the ILL Request Form), the Date and Time requested and the Current Status of the Request.
Items on Hold:
This section lists all items that you reserved that are now available for collection. The Barcode, Title, Author, Date received and the Branch (or Pickup Point) at which the item is to be collected will be shown. There may also be a checkbox next to each item in the Delete column if your Library allows you to delete your own Holds. If so, you can click the checkbox (so that a ü is displayed) against the item that you wish to Delete - then click on the Submit button. Messages will be displayed to advise you if the transaction has been processed or reasons why it could not be processed.
Booking Requests:
This section lists all current Booking Requests that have been made in your name. A Booking ID, Booking Number, Item/Resource, From Date/Time and To Date/Time are displayed for each booking. You can also delete Bookings by clicking the Delete checkbox ON (so that a ü is displayed) against the Booking that you want to delete, then click on the Submit button.
Reserved Items:
This section lists all items that you have reserved. The position in the reservation queue, Barcode (if an Item-Specific Reservation was made), Title, Author, and the Reserve Date for each reservation will be displayed. There may also be a checkbox next to each item in the Delete column if your Library allows you to delete your own Reservations. If so, you can click the checkbox (so that a ü is displayed) against the item that you wish to Delete - then click on the Submit button. Messages will be displayed to advise you if the transaction has been processed or reasons why it could not be processed. Note: If a Linked Reservation has been made, your library may have chosen to only display the primary reservation and not all of the Titles in the linked reservation. If the primary reservation is selected for deletion, all linked reservations will also be deleted.
Permanent Loans:
This section lists all Permanent Loan items that have been allocated to you. The details displayed include Barcode, Title, Author and Date of Issue.
Stack Requests - In Progress:
This section lists all Stack Requests that you have placed that are in progress, but not yet ready to be collected. The details displayed include Item Barcode, Title/Volume Reference, Author, Date/Time ordered, Item Exception Code, Pick Up Point and Stack Request Status.
Stack Requests - Ready for Collection:
This section lists all of your Stack Requests that have been retrieved from the Stack and are ready to be collected. The details displayed include Item Barcode, Title/Volume Reference, Author, Date/Time ordered, Item Exception Code, Pick Up Point and Stack Request Status.
Reading Room Items:
This section lists your current Reading Room Items. The details displayed include Item Barcode, Title/Volume Reference, Author, Date/Time, Item Exception Code and Pickup Point.
Account Status:
All unpaid fine transactions will be displayed in this section. Details include Date of transaction, Time of transaction, Code (Transaction Type), Title of item and/or Description of fine, Amount of fine, Amount Paid to date and the Amount Outstanding for each transaction. Totals of the 3 amount columns are also displayed at the end.
NOTE: The Reset button will clear the checkboxes if you do not wish to proceed with the selected function.