Change Password

 

If you wish to change your login Password, select the CHANGE PASSWORD option on the Member Services menubar.

1.       Enter your Member Code in the User ID box and your existing Password in the Password box.   The default password is your Date of Birth (which should be entered in the format ddmmyy e.g. 030670).  If you are using a personal password it has to be entered in the exact case in which it has been stored.

2.       In the NEW PASSWORD box enter your new password.   Passwords should ONLY contain alpha or numeric characters, and no punctuation, quotes, brackets or other symbols.

3.       You then need to enter it again exactly as before in the VERIFY PASSWORD box. 

4.       Click on the ACCEPT button.

5.       A message will be displayed to indicate if your Password Change was successful.  If not, a reason will be given - then try again!

6.       On the Member Login screen, passwords must be entered in the exact case (upper, lower or mixed) in which they have been entered when changing from the Date of Birth password to a personal password.

 

NOTE:  As a security measure, the library is able to set the number of invalid login attempts that are allowed before locking your record.  If your record is locked, your Password is automatically changed, and an email will be forwarded to you with a new password to use on that day, and a link to use the following day to generate another email.  If you do not have an Email address on your Member record, please contact library staff if you have been locked out of Member Services.