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Selling by not selling : from $24 to a turnover of $400 million

This is the story of Jim's Group, as told by its founder. An account of how a $24 business became one of the world's largest franchise chains, with over 3250 Franchisees in four countries and a turnover of $400 million. It is an unusually frank and honest account, showing the human weaknesses and mistakes as well as the successes. But also the ideals and the passion which has made this very unusual business a leader in its field. An invaluable handbook for anyone interested in small business. For the rest, an intriguing glimpse into the 'face which launched a thousand trailers'.

Item Information
Barcode Shelf Location Collection Volume Ref. Branch Status Due Date Res.
32320004286781 658.87 PEN
Adult Non Fiction   Maitland Library . . Available .  
. Catalogue Record 458163 ItemInfo Beginning of record . Catalogue Record 458163 ItemInfo Top of page .
Catalogue Information
Field name Details
ISBN 9780646912523 (pbk.)
Classification Number 658.87 PEN
Author Penman, Jim,1952-
Title Selling by not selling : from $24 to a turnover of $400 million [BK]
Contents Selling by not selling -- Beginnings -- Growing pains -- Launching the franchise: an offer too good to refuse -- Surprised by fame -- An amazing blunder -- Billy cans and margarine containers -- Fear of flying -- Gathering storm -- Obsessed with service --Growing pains -- Sitting on a purple ball -- Listening -- What will they franchise next? -- One step forward, two steps back -- Rethinking the model -- Constant improvement in service ...
This is the story of Jim's Group, as told by its founder. An account of how a $24 business became one of the world's largest franchise chains, with over 3250 Franchisees in four countries and a turnover of $400 million. It is an unusually frank and honest account, showing the human weaknesses and mistakes as well as the successes. But also the ideals and the passion which has made this very unusual business a leader in its field. An invaluable handbook for anyone interested in small business. For the rest, an intriguing glimpse into the 'face which launched a thousand trailers'.
Penman, Jim, -- 1952-
Subject Jim's Mowing
Lawn care industry -- Australia -- History
Franchises (Retail trade) -- Australia -- History
Marketing
Sales management
Selling
Catalogue Information 458163 Beginning of record . Catalogue Information 458163 Top of page .
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